My dad taught me a valuable lesson when I was a kid. I might have been eight or nine years-old when I said something insensitive to my mom. My dad was furious but it didn’t lead to a tirade. He simply leaned forward, looked me in the eye, and said, “Think before you speak.” I’ll never forget that.

I’m guessing Alexandra Wallace didn’t get a similar lesson when she was a kid. Wallace is the UCLA student who filed a video blog on YouTube ranting about Asian students in the library talking on their cell phones.

This is a teachable moment for businesses that have employees blogging or vlogging. Think about your message before hitting the upload button because once it enters cyberspace… it’s out there.

Now, I know there’s a movement advocating unfiltered content. Keep the message “real.” I get it and to a certain degree I’m with them, but there’s a big difference between being guarded and being smart.

Businesses need to be smart with their social media. Be open and share… just be smart about it. It’s a lesson this UCLA student learned the hard way.

–Tony Gnau

p.s. did I mention she attends UCLA?

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